Root Cause Analysis

Our team includes former JFSC supervision and enforcement staff with extensive experience in dealing with compliance breaches. We can provide advice and support at all stages of the process, including:

  • Breach reporting – we can help you to investigate the problem and ensure that it is communicated to the JFSC in a clear and constructive way;
  • Root Cause Analysis – we can help you conduct a thorough investigation and identify effective solutions.

We have developed survey-based Root Cause Analysis (“RCA”) tools which can be used to identify causal issues and thereby focus on the most important parts of the problem.

  • Remediation activity – we can provide versatile and experienced support staff to ensure that your remediation work is properly delivered, freeing up your key staff for other priorities; and
  • Post implementation testing – our team are able to perform a wide range of post-implementation testing in order to provide independent assurance that problems have been properly fixed.


If you would like to discuss this topic further, please do not hesitate to contact a member of the Oben Regulatory team.

What Our Clients Say

Oben Law are, in my view, a provider of choice as they are straightforward, dynamic and client-focused. Their response times, business acumen, industry knowledge, appropriateness of advice, strength-in-depth of team, and value for money make Oben Law our default go-to legal provider.

Oben has a very strong regulatory practice indeed in terms of quality and knowledge, I would say the best in Jersey.’

‘Oben Law has been exceptional in their service offering, their understanding of the subject matter presented to them and for providing a quick turnaround when required. The team work very well together drawing from their diverse skills to give an all-round measured response to any matter raised.’

‘The ability to deliver end-to-end financial services regulatory advisory and remediation services is what sets Oben Law and Regulatory apart from other dispute resolution practices in Jersey. In particular, the ability to access high-quality Jersey lawyers and regulatory specialists under one roof is truly unique.’

“We first engaged with Oben during what was a very challenging period of regulatory investigation. Oben quickly established an effective rapport with the regulator, and we felt well supported from the off. At a time of intense regulatory engagement, having effective support is vital. 

Their strategic approach and guidance was absolutely first class throughout. The advice itself was clear, measured and reflected the team’s considerable experience.

I can wholeheartedly recommend their services and am grateful that we had the Oben team in our corner when it mattered the most. We achieved a satisfactory outcome and much of this, without doubt, was down to Oben’s support and advice.”  

The discussion topics are excellent and the forum, I would say, is an absolute essential for key persons

Given the volume of regulatory change, we had a need to provide additional AML training to our Compliance team and Directors. We wanted the training to be interactive and practical to ensure that the underlying legal obligations were brought to life. We brought in Oben as they have an excellent blend of legal, regulatory and compliance experts with extensive real life experience. We weren’t disappointed. Oben delivered practical and informative sessions which were tailored to our business needs, delivering real value.

We instructed Oben to completely redesign our AML/CFT Policy and Manual at a critical point in our business’s development. This was quite a sizable undertaking. During the process we were massively impressed by the depth of legal and regulatory knowledge exhibited by Alex, Jamie and Nicola. They worked fabulously well as a professional team and the work was of the highest quality. We particularly liked how they judged their points of consultation with us perfectly; determining what were the critical stages of the Manual’s development and when there was a judgement call to be made in respect of policy. Overall we found the experience of working with Oben professionally and personally rewarding as we find them to be a very clever and approachable bunch of people.

Oben have expertly advised us on complex issues relating to governance, AML/CFT and regulatory matters in the context of our Jersey headquartered and multi-jurisdictional international financial services business. They were able to do this through their expert team who have the right experience necessary to navigate through such complexities. They supplemented their advice with important board support and training. Given our confidence in Oben, we will continue to use their advice to support us in the development of our future-proof operating model.